Mt. Kenya TECO

Mtkenyateco.com Return Policy

You may return merchandise purchased at MT. Kenya TECO with 10 days of delivery. All returned items must be unused, unopened, and in its original packaging. Refunds will be credited to the credit card used for the original purchase. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Please, contact us first before you return your items! To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to us without a prior return authorization. For defective or damaged items please email us at info@mtkenyateco.com and we will reply to your request within 48 business hours and provide you with all the information needed for your return.

Non-returnable items:
– Gift Cards
– Used or Opened Coffee
– Used or Opened Tea
– Any item not in its original condition, is damaged or missing parts for reasons not due to our error
– Any item that is returned more than 10 days after delivery

Mtkenyateco.com Shipping Policy

We offer free standard shipping to the 48 contiguous United States.

Standard shipping will arrive in approximately 5-10 business days (Monday through Friday). Items ordered at the same time may not arrive in the same shipment. Additional delivery charges may apply to items that are too large or bulky to be accommodated by our standard shipping charges. Customer is responsible for any additional return shipping costs.